Politique d’expédition
At Nova Vibe, we want you to receive your products as quickly and smoothly as possible. Please review our shipping policy below.
Processing Time Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
- Domestic & International: 7–14 business days
- Shipping times are estimates and may vary depending on your location and customs processing.
Shipping Costs We offer free shipping on all orders — no minimum order required.
Order Tracking Once your order is shipped, you will receive an email with a tracking number so you can monitor your delivery status.
Shipping Destinations We currently ship to Europe and the United States. If your country is not available at checkout, please contact us at hello@novavibestore.store.
Lost or Delayed Packages If your package is delayed beyond the estimated timeframe or appears lost, please contact us at hello@novavibestore.store and we will investigate with the carrier immediately.
Customs & Import Duties For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country.